Educational program and practiceYour child is supported to participate in play and learning
Children’s health and safetyYour child is protected from illness and hazards
Physical environmentYour child plays in a safe and well maintained environment
Staffing arrangementsThere are enough qualified staff to give your child the attention they need
Relationships with childrenYour child is made to feel supported and welcomed
Collaborative partnerships with families and communitiesLocal community involvement and respect for the beliefs and values of families
Governance and leadershipYour child is cared for in a positive and well managed environment
They are given a rating for each NQS quality area (above) and an overall NQS service quality rating based on these results. You may find this information helpful when choosing a service.
Service does not meet one of the seven quality areas or a section of the legislation and there is a significant risk to the safety, health and wellbeing of children.
The regulatory authority will take immediate action.
Service provides a safe education and care program, but there are one or more areas identified for improvement.
Service meets the National Quality Standard.
Service provides quality education and care in all seven quality areas.
Service goes beyond the requirements of the National Quality Standard in at least four of the seven quality areas.
Service promotes exceptional education and care, demonstrates sector leadership, and is committed to continually improving.
This rating can only be awarded by ACECQA.
Services rated Exceeding National Quality Standard in all 7 Quality Areas may choose to apply for this rating.
You might come across a service with ‘Provisional - The service has not yet been assessed'. This is because services are generally allowed 6 months or so after approval before being assessed, and during this time they show this rating.
See our checklist on how to spot quality when you visit a children's education and care service.
Learn about the Assessment and Rating process.