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If you have any questions or would like to provide us with feedback, please write them in the box below. 

Under our Customer Service Charter, we work hard to answer your questions as quickly as we can and the response time is often less than 5 days. Like many organisations, ACECQA has introduced working from home arrangements to minimise risks of viral infection to staff and stakeholders. We appreciate your patience and understanding during this period.

If you’ve got any questions or complaints about your early childhood education and care service contact your regulatory authority. They’re responsible for approving providers and services, assessing and rating services, compliance and promoting continuous improvement.

If you're a journalist seeking information or comment from us please email or phone 0477 301 274.


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