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Your first step into early childhood education & care

Find child care family helpline 

A national toll free helpline is now available to assist parents and carers to find an early childhood education or child care service during the COVID-19 pandemic.

Families, including essential workers and those with vulnerable children can also search for early childhood education and child care services online using Starting Blocks or Child Care Finder.

Families can call the helpline on 1800 291 041 from 9am to 5pm AEST, Monday to Friday (excluding public holidays).

You may also want to read the Department of Education, Skills and Employment’s Frequently Asked Questions for information related to your child’s education and care service during the COVID-19 outbreak.